Privacy Policy – Wish Photography

Effective Date: 26 June 2025

At Wish Photography, we are committed to protecting your privacy and handling your data transparently, securely, and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Wish Photography LTD provides professional photographic services in the UK. Operating from 104 Walsgrave Road. Coventry. CV2 4ED.


2. What Personal Data We Collect

We may collect the following types of personal data:

Full name, address, phone number, email address
Booking, registration, and purchase details
Images taken during your photoshoot
Preferences, consents, or marketing opt-ins
Children’s names and birthdates (with parental consent)
IP address and website usage data (via cookies)
Enquiries, competition entries, and survey responses

3. Legal Basis for Processing

We process your personal data on one or more of the following bases:

Your consent (e.g. email marketing, cookies)
To fulfil a contract (e.g. booking or order processing)
To comply with a legal obligation (e.g. tax/accounting records)
Our legitimate interests, including improving our services and handling customer queries
4. How We Use Your Data

We use your data to:

Process bookings, orders, and payments
Deliver photography services and products
Send service, appointment, and support communications
Respond to specific enquiries or complaints
Conduct marketing activities (where consented)
Improve our website and customer experience
Fulfil legal or regulatory obligations
5. Sharing Your Data

We may share your personal data with trusted third-party partners, including:

Print and framing providers
Payment processors
Cloud storage and IT service providers
Marketing and analytics platforms (with consent)
All third parties are contractually bound to use your data securely and only for agreed purposes.

6. International Data Transfers

If your data is transferred outside the UK, we ensure safeguards are in place such as:

UK government adequacy decisions
Standard Contractual Clauses (SCCs)
7. Data Retention Policy

We only retain your data for as long as necessary:

Images: Held securely for up to 3 years for reorder purposes
Contact and purchase records: Retained for up to 5 years for legal and financial compliance.
Marketing data: Stored until you opt out.
You can unsubscribe or request data deletion at any time by contacting us.

8. Your Rights

You have the following rights under UK GDPR:

Access the data we hold about you
Rectify inaccurate or outdated data
Request erasure (‘right to be forgotten’)
Restrict or object to processing
Data portability (move your data elsewhere)
Withdraw consent at any time

To exercise your rights, email: studio@wish-photography.co.uk

9. Children’s Privacy

We only collect data from children under 13 with verified parental or guardian consent, in accordance with the ICO’s Children’s Code.

10. Cookies Policy

Effective Date: 01st October 2025

10.1 What Are Cookies?

Cookies are small text files stored on your device that help us personalise your website experience, analyse traffic, and improve our services.

10.2 Types of Cookies We Use

Cookie TypePurposeEssential CookiesRequired for site functionality (e.g. shopping basket, login)Analytics CookiesTrack site usage (e.g. Google Analytics)Marketing CookiesShow relevant promotions (e.g. Facebook Pixel)Preference CookiesSave your preferences (e.g. location, language)

10.3 Cookie Consent and Control

When you visit our site, you’ll see a cookie banner. You can:

Accept all cookies
Reject non-essential cookies
Customise preferences
You can also manage cookies through your browser settings.

10.4 Third-Party Cookies

We use cookies from third parties such as Google, Facebook, and Instagram. These providers have their own privacy policies.

10.5 Disabling Cookies

You can disable cookies in your browser settings at any time. However, some site functionality may be affected.

11. Data Security

We implement strong physical, digital, and managerial measures to prevent unauthorised access, misuse, or loss of your data. All personal data is handled in accordance with UK data protection laws.

12. Data Breach Procedure

If a personal data breach occurs:

We will notify the ICO within 72 hours (if required)
Affected individuals will be informed if there is a high risk to their rights or freedoms
13. External Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices. Please review those sites’ privacy policies separately.

14. Complaints

If you are unhappy with how we handle your data, please contact us at:
Email: studio@wish-photography.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

15. Updates to This Policy

This privacy and cookies policy may be updated to reflect changes in law or data practices. We encourage you to check this page regularly. Significant changes will be clearly communicated on our website.